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Notice of Privacy

1. INTRODUCTION

BLUE COCONUT CANCUN values its users and is committed to safeguarding the confidentiality of your information. In the performance of this commitment and in compliance with the law, BLUE COCONUT CANCUN establishes the following Personal Data Treatment Policy and Privacy Notice to publicize the information it collects, how it is used and what are the privacy practices to protect your data.

2 VALIDITY

This policy is in effect since January 8, 2012.

Last modified: November 22, 2018.

3. COLLECTION OF INFORMATION

3.1. AREA OF APPLICATION

In compliance with the Federal Law on Protection of Personal Data Held by Private Parties (the "Law") and its Regulations, hereinafter BLUE COCONUT CANCUN, with address at Calle 16 Oriente, Manzana 2, Lote 15 y 16, Supermanzana 65, Benito Juárez Municipality in the City of Cancún, Quintana Roo CP 77524, as well as third parties with whom BLUE COCONUT CANCUN celebrates or is going to celebrate a contractual relationship in order to provide personalized services, inform you that BLUE COCONUT CANCUN protects and safeguards your personal data to avoid damage, loss, destruction, theft, loss, alteration as well as the unauthorized treatment of your personal data, informing you of the terms and conditions, whose main corporate purpose is that described in the certificate of existence and representation. legal, thus: “The hotel's main corporate purpose is to carry out any lawful act of commerce, in particular; the provision of lodging reservation marketing services, through the internet or any other means of communication. In general, to all natural persons who provide or have provided their personal data the content of this POLICY FOR THE TREATMENT OF PERSONAL DATA AND PRIVACY NOTICE, which aims to communicate to the owners of personal data what type of data we will use and the conditions in which BLUE COCONUT CANCUN, will treat all personal data that is provided to us personally, directly and indirectly.

BLUE COCONUT CANCUN, will comply at all times with current regulations on the protection of personal data, will guarantee the exercise of habeas data rights of all holders of personal data that are in their databases and files, will develop controls and technical, legal and organizational measures aimed at establishing security conditions, in order to avoid access, loss, adulteration and fraudulent use of the data under which it holds the status of RESPONSIBLE FOR THE TREATMENT OF PERSONAL DATA.

3.2. DEFINITIONS

In order to help determine in a simple way the meaning of the technical word frequently used in terms of personal data protection, any owner of personal data of which BLUE COCONUT CANCUN holds the quality of RESPONSIBLE FOR THE TREATMENT OF PERSONAL DATA, must understand the following terms as well (Federal Law on Protection of Personal Data Held by Private Parties):

  • • Notice of Privacy:  Physical, electronic document or in any other format generated by the person in charge that is made available to the owner, prior to the processing of their personal data, in accordance with article 15 of this Law.

  • • Databases:  The ordered set of personal data referring to an identified or identifiable person.

  • • Blocking:  The identification and conservation of personal data once the purpose for which they were collected has been fulfilled, with the sole purpose of determining possible responsibilities in relation to their treatment, until the legal or contractual limitation period of these. During this period, personal data may not be processed and after this, it will be canceled in the corresponding database.

  • • Consent:  Manifestation of the will of the owner of the data by means of which the treatment of these is carried out.

  • • Personal information:  Any information concerning an identified or identifiable natural person.

  • • Sensitive personal data:  Those personal data that affect the most intimate sphere of its owner, or whose improper use may give rise to discrimination or entail a serious risk for it. In particular, those that may reveal aspects such as racial or ethnic origin, present and future health status, genetic information, religious, philosophical and moral beliefs, union affiliation, political opinions, sexual preference are considered sensitive.

  • • Days:  Business days.

  • •  Dissociation:  The procedure by which personal data cannot be associated with the owner or allow, due to its structure, content or degree of disaggregation, its identification.

  • •  Duty manager:  The natural or legal person that alone or jointly with others processes personal data on behalf of the person in charge.

  • •  Public access source:  Those databases whose consultation can be carried out by any person, without any requirement other than, where appropriate, the payment of a consideration, in accordance with the provisions of the Regulations of this Law.

  • • Institute:  Federal Institute for Access to Information and Data Protection, referred to in the Federal Law on Transparency and Access to Public Government Information.

  • • Law:  Federal Law on Protection of Personal Data Held by Private Parties.

  • • Regulation:  The Regulations of the Federal Law on Protection of Personal Data Held by Private Parties.

  • • Responsable:  Individual or legal entity of a private nature who decides on the processing of personal data.

  • • Secretary:  Ministry of Economy.

  • • Third:  The natural or legal person, national or foreign, other than the owner or the person responsible for the data. FEDERAL LAW ON THE PROTECTION OF PERSONAL DATA IN POSSESSION OF INDIVIDUALS CHAMBER OF DEPUTIES OF THE H. CONGRESS OF THE UNION General Secretariat Secretariat of Parliamentary Services New Law DOF 07-05-2010 3 of 18

  • • Headline:  The natural person to whom the personal data correspond.

  • • Treatment:  Obtaining, using, disclosing or storing personal data, by any means. The use covers any action of access, handling, use, transfer or disposition of personal data.

  • • Transfer:  Any communication of data made to a person other than the person in charge or in charge of the treatment.

3.3 DATA WE COLLECT

WHAT INFORMATION DO WE COLLECT?

The personal data that you provide to BLUE COCONUT CANCUN through the website  www.bluecoconutcancun.com, by using our online services, in writing and / or by phone, include: (I) Name and surname, Gender (male or female), date of birth, telephone, email and address, ( II) labor data, (III) financial information, (iv) passport number, (V) information of labor origin.

To ensure that the personal data that you freely and voluntarily provide is correct and current, BLUE COCONUT CANCUN may collect information from other sources such as credit information companies.

If applicable and to meet your needs in tourist services, we may require a copy of your official photo identification and in turn, we may collect through the information you provide, some personal data in general from third parties related to services that we commercialize through our online and telephone shopping system, and may even require official photo identifications of said third parties.

The processing of personal data of third parties that you provide us is done by taking security and confidentiality measures in accordance with the Terms and Conditions.

When you register on our portal or make a purchase, all your personal data and those related to your payment method are incorporated into our database, being used only to make purchases online or by phone.

You express your consent to the processing of your personal data in accordance with the Terms and conditions of this Personal Data Processing Policy and Privacy Notice.

Regarding financial data such as your credit card number, expiration date of the same in accordance with articles 8, 10 and 37 of the Federal Law on Protection of Personal Data in Possession of Individuals no are considered data that require your express consent to be used.

• Information storage and transfer:

For security reasons, BLUE COCONUT CANCUN does not store information about the credit cards of its users. For this reason, each time the user makes a transaction, they must enter their credit card details again. All other personal information is collected and stored on servers physically located in the United States. BLUE COCONUT CANCUN may relocate these servers to any other country in the future and may store personal information in the United States or other countries, for backup purposes. Likewise, the global distribution systems ("GDS") Amadeus and Saber collect and store information related to the reservation made by the user through the SITE, such as name, age, email, gender, among others of a personal nature. to be able to make the different types of reservations.

• Security:

This page contains security measures to protect against loss, misuse, or alteration of information, under the control of BLUE COCONUT CANCUN. These security measures include the use of TLS 1.2 (Transport Layer Security) encryption, which is a system that allows your browser to automatically encrypt the data before sending it to THE BLUE COCONUT CANCUN SITE. Despite our security measures, we recommend that you bear in mind that "perfect security" does not exist on the Internet.

• Privacy for minors:

Although the content of BLUE COCONUT CANCUN is suitable for the general public, the user must be at least 18 years old to reserve any product or service in BLUE COCONUT CANCUN. It is recommended that minors under 18 have the consent of their parents or guardians to use THE SITE.

WHAT DO WE USE YOUR INFORMATION?

The personal data that we collect through the different channels are intended for: (I) contact, (II) identification and verification purposes, (III) process your reservations for tourist services that BLUE COCONUT CANCUN sells by telephone and through its pages Web, (IV) sending documentation by these means, (V) inform you about the status of your reservations and purchase of trips and events, (VI) online assistance by our travel consultants through the use of the online tool or by telephone, (VII) information of labor origin, (VIII) offer and deliver our tourist services, and (IX) evaluate the quality of the service.

• Provide offers and services:

BLUE COCONUT CANCUN may use your personal data to carry out offers, promotions and advertising of tourism products and services marketed by the BLUE COCONUT CANCUN trademarks.

• Obtaining Information from the records:

The information that you enter when registering on the SITE, is incorporated into our database, being used only to make purchases online or by phone. Likewise, it may be used to assist us in carrying out the transactions you have initiated, making reservations, contacting you for customer service, improving our offers and services, and collecting statistics about our customers. We will use these statistics to classify our customers, for example, by country of residence, and to send them new services and promotions. With prior authorization of the use of your personal data, we may use your email address to contact you in relation to these new services and promotions or to send you letters, promotional circulars or electronic messages, unless you do not wish to do so.

BLUE COCONUT CANCUN undertakes not to sell, lease or provide your personal data to third parties.

The personal data that you provide to BLUE COCONUT CANCUN, can be compiled and fixed in a database owned exclusively by BLUE COCONUT CANCUN. Therefore, we are not responsible for the content and privacy notices of sites external to this portal.

4. SECURITY AND CONTROL MEASURES FOR THE PROTECTION OF YOUR PERSONAL DATA

BLUE COCONUT CANCUN implements administrative, technical and physical security measures to protect your personal data, which we require to be complied with by the service providers that we hire, even in the case of services provided by subsidiary or affiliated companies of BLUE COCONUT CANCUN.

With prior authorization, all the information and personal data that you provide us through the use of the SITE, our online services, in writing and / or by telephone, will constitute a database owned by BLUE COCONUT CANCUN. The information is stored for protection purposes, to prevent loss, theft, misuse or alteration. BLUE COCONUT CANCUN may use "cookies" or "IP addresses" to confirm your identification when accessing our portals, in order to provide you with a personalized service because it allows us to determine your preferences by registering your use on our portal. and, in this way, identify your habits and preferences to offer you our products and services. Through the use of "cookies", we do not collect personal data from users in terms of the Law and its Regulations.

4.1. USE OF COOKIES AND WEB BEACONS

Cookies are text files that are automatically downloaded and stored on the hard drive of the user's computer equipment when browsing a specific Internet page, which allow the Internet server to remember some information about this user, including their preferences for the display of the pages on that server. For their part, web beacons are images inserted into an Internet page or email, which can be used to monitor the behavior of a visitor, such as storing information about the user's IP address, duration of interaction time on said page and the type of browser used, among others.

We inform you that we use cookies and web beacons to obtain the following information:

  • • Your browser type and operating system.

  • • The Internet pages you visit.

  • • The links you follow.

  • • The IP address.

  • • The site you visited before entering ours.

We collect and store this information automatically each time you enter the SITE. This information is collected and used only to make constant improvements to the service provided to our customers.

4.2 MANAGEMENT OF COOKIES

There are 2 basic actions on handling cookies:

  • • You can change your browser's permissions to accept or block cookies. The process may vary a bit depending on the browser. If you are interested in this option, you can do a search in the search engine of your choice, with the phrase "How to manage cookies in (name of your browser)".

  • • You can delete all the cookies that already exist on your computer.

The security and confidentiality of the data that users provide when purchasing our online tourist services will be protected with our TLS 1.2 system with data encryption and encryption technologies with the best industry standards.

The protection of the privacy of the personal data of minors is especially important for BLUE COCONUT CANCUN. For this reason, when we become aware of the personal data of minors, their treatment will be carried out complying at all times with the guidelines and requirements established in the Law and its Regulations.

5. COMPLIANCE WITH THE GDPR (European Regulation for the Protection of Personal Data for its acronym in English).

As of May 25, 2018, the New European Regulation for the Protection of Personal Data came into force, which will guarantee the correct processing and storage of your personal data, which is applicable to all BLUE COCONUT CANCUN users from anywhere within of the European Union.

If you use "The Site" of BLUE COCONUT CANCUN in the European Union, the processing of your Personal Data will be carried out in accordance with the following rights:

5.1. CONSENT TO USE AND USE OF DATA (RIGHT TO INFORMATION).

Your acceptance of the privacy notice through the "Click" made in the box "I have read and accept terms and conditions and privacy notice" constitutes your express authorization for BLUE COCONUT CANCUN to use your personal data such as: Name, Date of birth, Address, Bank Card Numbers, Travel Dates, in order to create, process and make reservations with external providers to meet your travel needs.

If you do not agree with the use of your data for the aforementioned purposes and do not express your consent, the service will not be able to be carried out through the "BLUE COCONUT CANCUN" site.

5.2. RIGHT OF ACCESS.

You have the right to request an explanation of all the information that "BLUE COCONUT CANCUN" has about you and the applied use of it.

If you wish to receive a copy of the information that BLUE COCONUT CANCUN stores about you, you must request it through the email bookings@bluecoconutcancun.com.

5.3. RIGHT TO RECOVER ANONYMITY.

If you as a User of "the Site" of BLUE COCONUT CANCUN have used our service and do not want your data to continue to be stored by BLUE COCONUT CANCUN, you can request the permanent elimination of them through the email bookings@bluecoconutcancun.com, indicating the assigned locator number, sending a legible copy of a valid official identification.

5.4. RIGHT TO TRANSMISSION.

To effectively fulfill our service for the acquisition of tourist services, BLUE COCONUT CANCUN may transmit the stored data to third parties that will be the providers in charge of providing the final service selected by you.

5.5. RIGHT TO UPDATE INFORMATION.

If you continuously use "the Site" of BLUE COCONUT CANCUN you may request at any time the update of your data, even if you consider that the information that BLUE COCONUT CANCUN has about you, you have the right to request the pertinent correction by sending your request to the email bookings@bluecoconutcancun.com

5.6. RIGHT TO RESTRICT THE USE OF YOUR PERSONAL DATA.

You may at any time request that your personal data not be used for any other commercial activity, except for the original reason for which they have been shared, which will oblige BLUE COCONUT CANCUN to store your data, complying with the storage standards and regulations. , but restricting their use in future actions.

5.7. RIGHT TO NOTICE.

If BLUE COCONUT CANCUN has full knowledge that your data is compromised by some type of filtration and therefore violation of your Personal Data, BLUE COCONUT CANCUN will immediately contact you to inform you of the existing violation.

6. EXERCISE OF RIGHTS BY THE HOLDER

If you as the owner of personal data wish to consult, claim, modify, update, rectify, delete or revoke the authorization granted regarding the processing of your data, you can contact us through the channels that we have arranged for this purpose, which are identified below: the query or claim may be made via email by directing your communication to the following email address: bookings@bluecoconutcancun.com directing your physical communication to the address of THE RESPONSIBLE located at Calle 16 Oriente, Sm 65 Mz 2 Lote 15 y 16 , in the City of Cancun Quintana Roo, on business days from 9:00 a.m. to 6:00 p.m., You must include in the "subject" of your communication the term "CONSULTATION OR CLAIM OF HABEAS DATA".

7. WAYS TO EXERCISE THE RIGHT OF HABEAS DATA BEFORE BLUE COCONUT CANCUN

7.1. ON YOUR OWN NAME:  As the owner of personal data found in databases and files of BLUE COCONUT CANCUN, you will have the right to know, update, access, rectify, delete, request proof of authorization granted, be informed regarding the use of your data, and / or revoke the authorization granted.

7.2. EXERCISE OF THE RIGHT THROUGH AN ATTORNEY:  This right can be exercised by the duly identified interested party or by the attorney-in-fact of the owner of the personal information (a copy of the power of attorney must be attached with the request). If the request is submitted by a person other than the owner of the personal information, without complying with the presentation of the suitable document that supports the representation, it must be considered as not presented and no response will be given to said request. .

7.3. EXERCISE OF THE RIGHT OF MINORS:  Minors must exercise their right to habeas data through whoever proves their legal representation.

8. CONSULTATION AND COMPLAINT PROCEDURE

8.1 CONSULTATION PROCEDURE

The holders of the information, who wish to make inquiries, must bear in mind that BLUE COCONUT CANCUN, as RESPONSIBLE FOR THE TREATMENT, will provide said persons with all the information contained in the individual record or that is linked to the identification of the holder. The query will be made through the channels enabled in paragraph 6 "EXERCISE OF THE RIGHTS OF THE HOLDER" of this policy and will be attended within a maximum term of ten (10) business days from the date of receipt of the application. When it is not possible to attend the query within said term, the interested party will be informed, stating the reasons for the delay and indicating the date on which the query will be attended, which in no case may exceed five (5) business days following expiration. of the first term, without prejudice to the provisions contained in special laws or regulations issued by the National Government that may establish lower terms, taking into account the nature of the personal data.

8.2 COMPLAINT PROCEDURE

Only BLUE COCONUT CANCUN has access to the information collected when you subscribe to our program of promotions, offers or services via email. Our emails may include offers from third parties that are business partners, suppliers or affiliated companies of BLUE COCONUT CANCUN. Promotional messages or notices are sent solely and exclusively to those who have agreed to subscribe. You can unsubscribe from your email address and stop receiving such messages and notices at any time by clicking on the link that appears for this purpose in each message sent.

As the owner of personal data, you may exercise the ARCO Right (access, rectification, cancellation and opposition to the processing of personal data), or, revoke the consent that you have granted to BLUE COCONUT CANCUN for the processing of your personal data, by sending Your request, directly through the email account bookings@bluecoconutcancun.com, in attention to Cesar García, said request must contain the following:

  • 1.Full name and telephone or address

  • 2.Copy of an official identification with a photograph that certifies you as the owner of the data to which you wish to access or, where appropriate, as the legal representative of the owner.

  • 3. Specify the treatment you want to do with the personal data collected.

  • 4.Locator number. With this information we can quickly find your data

Upon receipt, BLUE COCONUT CANCUN will have a period of 20 business days to respond to your request, however this period may be extended for an equal period of time, which will be notified to you, by the means that you have indicated. for such purposes, indicating the reasons for said extension, in accordance with article 32 of the Federal Law on Protection of Personal Data Held by Private Parties.

Likewise, we inform you that in terms of the Law and its regulations (previously indicated), as of January 6, 2012, you can initiate the procedure for the Protection of ARCO Rights, before the National Institute of Transparency, Access to Information and Protection of Personal Data (INAI), within 15 days from the date on which BLUE COCONUT CANCUN responds to your request and it is not satisfactory, or, if after the indicated term, if BLUE COCONUT CANCUN does not give response to your request.

9. CHANGES IN THE PERSONAL DATA PROCESSING POLICY OF BLUE COCONUT CANCUN

BLUE COCONUT CANCUN, informs that in the event of introducing changes in the present POLICY OF TREATMENT OF PERSONAL DATA, these will be published at the following electronic address: https://www.bluecoconutcancun.com/info/aviso-privacidad the above with the In order to keep all holders of personal data informed and updated on the conditions of use of their data. If you, as the owner of personal data, do not agree with the changes, we ask you to exercise your right to habeas data in accordance with the channels established in number 6 "EXERCISE OF THE RIGHTS OF THE HOLDER" of this policy.

10. GUIDING PRINCIPLES OF PERSONAL DATA PROTECTION APPLIED BY BLUE COCONUT CANCUN, IN THE PROCESSING OF PERSONAL DATA

BLUE COCONUT CANCUN is committed to maintaining the freedom, integrity, transparency, confidentiality, veracity and availability of personal data SHAREHOLDERS, EMPLOYEES, CANDIDATES FOR A VACANCY, SUPPLIERS, USERS and any other natural person who maintains their data in our databases and files. BLUE COCONUT CANCUN, guarantees the application of the general principles for the treatment of this type of data, contemplated in the Federal Law on Protection of Personal Data Held by Private Parties, which are:

  • a.Licitude.  The processing of personal data is a regulated activity, for which BLUE COCONUT CANCUN will comply with the provisions of the Federal Law on Protection of Personal Data in Possession of Individuals and in the other provisions that develop it.

  • b.Consent.  All processing of personal data will be subject to the consent of the owner. BLUE COCONUT CANCUN, will only process personal data when it has the prior, express and informed consent of the owner.

  • c.Information.  The information subject to treatment by BLUE COCONUT CANCUN, will be handled with the technical, human and administrative measures necessary to grant security to the records, avoiding their adulteration, loss, consultation, use or unauthorized or fraudulent access.

  • d. Veracity or Quality.  The personal data processed by BLUE COCONUT CANCUN, must be pertinent, correct and updated for the purposes for which they were collected.

  • e. purpose.  BLUE COCONUT CANCUN, will apply treatment to personal data always obeying a legitimate purpose which will be previously informed to the owner.

  • f. Loyalty.  BLUE COCONUT CANCUN, undertakes that the persons who intervene in the processing of personal data that are not public in nature will be obliged to guarantee the reservation of the information, even after the end of their relationship with any of the tasks included in the treatment, being able to only supply or communicate personal data when this corresponds to the development of authorized activities.

  • g.Proportionality.  Personal data may not be available on the internet or other means of dissemination or mass communication, except that access is technically controllable to provide restricted knowledge only to the holders or authorized third parties.

  • h.Responsibility.  BLUE COCONUT CANCUN, undertakes that the processing of personal data will be carried out by entities authorized by the owner and / or by the persons provided for in the Federal Law on Protection of Personal Data Held by Private Parties. BLUE COCONUT CANCUN, will guarantee the owner of the personal data, at any time and without restrictions, to obtain information about the existence of data that concerns him.

11. CONSENT AND REVOCATION

In consent to the processing of personal data 'The owner' of personal data states that they have read and agree with the terms and conditions of the Personal Data Treatment Policy and Privacy Notice made available to them, knowing the purpose of the collection and processing of your personal data, as well as the procedure for the exercise of your ARCO Rights.

Any owner may at any time revoke their consent for the processing of their data, provided that it is legally and / or contractually permitted, by sending a communication and / or request through the channels that appear in numeral 6 "EXERCISE OF THE RIGHTS OF THE HOLDER ”of this notice, providing a copy of your identification document (ID and / or passport) in order to prove your identity.

12. TREATMENTS AND PURPOSES APPLIED TO PERSONAL DATA

As the owner of personal data, by means of your prior, express and informed authorization, you accept that your data be collected, stored, used, circulated and generally processed for the following purposes:

12.1. GENERAL PURPOSES OF THE TREATMENT

In this section, the purposes of data treatment are reported that will apply in a general way to anyone who holds the status of owner of a personal data that is in our databases and files:

  • • Respond to requests, queries and complaints made through any of the channels made available by BLUE COCONUT CANCUN, to exercise the right to habeas data.

  • • Transfer or transmit personal data to entities and / or judicial and / or administrative authorities, when these are required in relation to their purpose and necessary for the fulfillment of their functions.

12.2. SHAREHOLDERS

The processing of personal data of shareholders of BLUE COCONUT CANCUN will be carried out in accordance with the provisions of the General Law of Commercial Companies and other similar norms or that regulate this matter. The purposes that will be applied to the personal data of the shareholders will be the following:

  • • Make the payment of dividends.

  • • Comply with judicial, administrative and legal decisions related to its quality of shareholder.

  • • Allow the exercise of their rights related to their shareholding.

12.3. PURPOSES FOR EMPLOYEES, INTERNSHIPS AND CANDIDATES FOR VACANCIES

BLUE COCONUT CANCUN, will be responsible for the handling of personal data provided by the workers and in the same way for the use and protection of these. The personal data that we collect from workers and practitioners will be used to:

  • • Establish and manage the recruitment, selection and hiring process carried out by BLUE COCONUT CANCUN.

  • • Carry out tests and other evaluations deemed appropriate in order to identify the relevance of hiring the person as a BLUE COCONUT CANCUN worker.

  • • Incorporates your personal data in the employment contract, as well as in the other documents that are necessary to manage the employment relationship and obligations derived from it that are in charge of BLUE COCONUT CANCUN as RESPONSIBLE FOR THE TREATMENT OF PERSONAL DATA.

  • • Manage the personal data of the owner and those of his family nucleus to carry out affiliation procedures with health providers -EPS-, family compensation funds, occupational risk administrators -ARL-, and other necessary so that BLUE COCONUT CANCUN, fulfill your duty as an employer.

  • • Respond to the worker before requests for the issuance of certificates, certificates and other documents requested from BLUE COCONUT CANCUN, as a cause of the contractual labor relationship.

  • • Manage personal data to make the correct payment of the payroll, including the realization of discounts for payments to third parties that the WORKER has previously authorized.

  • • Monitor and use the images captured through video surveillance systems in order to control and supervise the development and performance of work activities in the space or workplace.

  • • Establish controls over physical and logical access.

  • • Have the worker's personal data for a correct assignment of their work tools (including IT tools such as email, computers, mobile phones, access to databases, etc.).

  • • Evaluate the performance and results derived from the employment relationship.

  • • Transmit or transfer your personal data to third parties outside the country (even where there are no data protection regulations) when necessary for the fulfillment of the obligations in charge of BLUE COCONUT CANCUN.

BLUE COCONUT CANCUN will keep the information that resides in the file or folder of the applicant for a vacancy for a maximum term of SIX (6) months. Once the aforementioned period has ended, the folder or file will be destroyed or eliminated.

12.4. SUPPLIERS OF GOODS AND / OR SERVICES AND CONTRACTORS

The personal data that we collect from suppliers and their workers will be processed to apply the following purposes:

  • • Collect, register, update and maintain your personal data in our databases and files in order to inform, communicate, organize, control, attend, accredit the activities in relation to your status as supplier and contractor personnel of BLUE COCONUT CANCUN.

  • • Analyze financial, technical and other aspects that allow BLUE COCONUT CANCUN to identify the supplier's compliance capacity.

  • • Develop and apply processes of selection, evaluation, preparation of responses to a request for information, prepare requests for quotation and proposal, and / or award of contracts.

  • • Manage the data of the SUPPLIER or CONTRACTOR to carry out the invoice payment processes and collection accounts presented by BLUE COCONUT CANCUN.

  • • Fulfill the obligations derived from the commercial relationship established with THE SUPPLIER.

  • • Transfer information to administrative authorities that they require due to their functions in order to comply with the legal obligations in our charge.

BLUE COCONUT CANCUN, understands that your personal data and those of third parties that you provide, such as workers authorized to carry out the management or service entrusted, references and commercial certifications, have the authorization of the owners to be delivered and treated in accordance with this POLICY FOR THE PROCESSING OF PERSONAL DATA AND PRIVACY NOTICE.

12.5. USERS OF BLUE COCONUT CANCUN SERVICES

  • • Collect, register, update and maintain your personal data in our databases and files in order to inform, communicate, organize, control, attend, accredit the activities in relation to your status as a user of the services offered by BLUE COCONUT CANCUN .

  • • Compare and verify your identity.

  • • BLUE COCONUT CANCUN, requests personal data such as names, surnames, sex, age, email account, cell phone number, address, city and state, in order to be able to manage the reservations that you request through the SITE or in our points of sale.

  • • Send you by email or any other equivalent electronic means of communication, known or to be known, confirmations, alerts, updates, notifications about your reservation made through the SITE or at our points of sale.

  • • Fulfill and monitor the obligations contracted by BLUE COCONUT CANCUN with you as a user of its services.

  • • Provide, process, complete and follow up on the services acquired and / or contracted by you.

  • • Contact you when requested.

  • • Carry out billing, clarification tasks and manage the collection of your obligations against BLUE COCONUT CANCUN.

  • • Transmit or transfer your personal data to third parties outside the country (even where there are no data protection regulations) when necessary for the fulfillment of the obligations in charge of BLUE COCONUT CANCUN.

  • • Send by any physical or electronic means (emails, sms, mms, instant messaging, etc.), known or to be known, commercial, marketing and promotional information about the services or promotions developed by BLUE COCONUT CANCUN.

In the event that you travel accompanied, BLUE COCONUT CANCUN will understand that you have sufficient authorization to deliver the personal data that is necessary to successfully carry out all the procedures inherent to the activity of BLUE COCONUT CANCUN. At any time you may choose not to be contacted by exercising your fundamental right to habeas data according to the procedure established in points 7 and 8.

BLUE COCONUT CANCUN guarantees that at all times you will know the final provider of your service, which in turn will be also responsible for your personal data.

BLUE COCONUT CANCUN recommends that all users of its services be aware of the privacy policies of the final providers of the service that they have acquired through the SITE.

13. PERSONAL DATA OF A SENSITIVE CHARACTER REFERRED TO IN THE FEDERAL LAW ON THE PROTECTION OF PERSONAL DATA IN POSSESSION OF INDIVIDUALS

The owners of personal data, in accordance with current regulations regarding the protection of personal data, are not obliged to authorize the processing of their sensitive data; However, in cases where such data is necessary, BLUE COCONUT CANCUN, must obtain explicit consent to process said data.

BLUE COCONUT CANCUN, will identify the sensitive data that it eventually collects or stores to meet the following objectives:

  • • Implement special attention and reinforce its responsibility towards the treatment of this type of data, which translates into a greater demand in terms of compliance with the principles and duties established by current regulations on data protection.

  • • Establish technical, legal and administrative security levels to treat this information appropriately.

  • • Increase access and use restrictions by BLUE COCONUT CANCUN staff, in their capacity as EMPLOYER and workers of its suppliers.

14. PERSONAL DATA COLLECTED THROUGH VIDEO SURVEILLANCE SYSTEMS

Capturing and / or processing images for surveillance purposes is a very widespread practice in our societies. The video surveillance carried out by BLUE COCONUT CANCUN, has the general objective of guaranteeing the safety of the goods and people that are in our headquarters. Any use other than that previously reported will be previously reported to the data owner. The images captured by BLUE COCONUT CANCUN video surveillance systems will be subject to compliance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties.

15. CONFIDENTIALITY, QUALITY AND SECURITY OF PERSONAL INFORMATION

BLUE COCONUT CANCUN, will have technical, legal and organizational mechanisms so that the personal information that rests in its databases and files is protected at all times against loss, access, use, modification, disclosure or other improper use.

BLUE COCONUT CANCUN, has taken reasonable precautions to avoid the unauthorized use or disclosure of your personal information.

BLUE COCONUT CANCUN, is committed to the security of your information. In order to prevent unauthorized access or disclosure, appropriate physical, electronic, and managerial procedures have been put in place to safeguard and secure the information we collect online.

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